General
When is the INTRO Festival?
The INTRO Festival will be on Thursday, September 5, 2024.
What are the hours of the INTRO Festival?
The festival starts at 3:00 PM and lasts until 11:00 PM.
Where is the festival?
The festival takes place at Festivalterrein De Vliert in Den Bosch.
Tickets
Do I have to buy a ticket for the festival?
Yes! You can purchase your ticket via the link in the invitation email for €7.50. After that, you will receive an e-ticket, which, along with your ID, will serve as your entry pass. Upon entry, you will receive 2 complimentary drink tokens from us on your bracelet!
I did not receive an invitation ☹.
You must be fully enrolled for the 24/25 academic year! All TO DOs, intakes, and study choice checks in Studielink must be completed. After this, you will receive an invitation and, at a later date, your e-ticket. Invitations will be sent weekly from the summer holidays and later almost daily. The timing of when you receive the email depends on your educational institution.
I have registered for the festival, but have not yet received an e-ticket 🙁
You will receive a confirmation immediately after registering. Did you receive this? Then you’re all set! If not, check your spam and junk mail folders! In Outlook, the email might have landed in your ‘other’ inbox. We will send the e-ticket itself a few days before the festival. Really didn’t receive anything? Email introfestival@avans.nl.
I have lost my e-ticket, what do I do now?
Re-register with the same e-mail address via the invitation that was sent to your school email. Your e-ticket will be sent to you again.
Can I bring a friend?
Unfortunately not! The festival is exclusively for all MBO, HBO, and WO students in Den Bosch.
I want to cancel my ticket. Will I get a refund?
Unfortunately, it is not possible to cancel your ticket and get a refund. Therefore, please think carefully before purchasing the ticket.
Age
I’m not in the first year of my study, can I also visit the festival to party?
You sure can! The INTRO Festival in Den Bosch is for MBO and HBO students of ALL grades.
Do I have to be 18 years old to visit the festival?
No, if you are younger than 18 you are still welcome, but you are not allowed to consume any alcohol.
Paying
How do I pay for my food and drinks during the INTRO Festival?
At the INTRO Festival, you pay for your food and drinks with your Tactile wristband. You'll receive this wristband at the start of the event, and it has a chip that you can use at bars and food trucks. You can load money onto your wristband by scanning the QR code on the chip.
Paying at the bar is simple:
Paying at the bar is simple:
1. Hold your wristband against the payment terminal.
2. Tell them what you want to order.
3. Done! You will see your new balance on the payment terminal.
How can I check or top up my balance?
Scan the QR code on the chip of your wristband to check or top up your balance.
Don’t worry about putting too much money on it! Any remaining balance will be automatically refunded after the event. We recommend putting enough money on your account so you can keep partying, even if your phone dies or you lose your bank card!
Want to know more about automatic refunds? Read more on Tactile’s website at https://www.tactile.events/en/contact-us
Don’t worry about putting too much money on it! Any remaining balance will be automatically refunded after the event. We recommend putting enough money on your account so you can keep partying, even if your phone dies or you lose your bank card!
Want to know more about automatic refunds? Read more on Tactile’s website at https://www.tactile.events/en/contact-us
What if my phone dies and I can’t top up using my mobile?
In this case, you can go to the organization tent on the festival grounds where they will be happy to help you top up your wristband. This way, we ensure that you can always pay for your food and drinks, even if your phone dies.
What if I lose my wristband?
Fortunately, we almost never see people who have lost their wristbands. We always recommend that everyone checks upon entry to ensure their wristband is tight enough so that it does not easily slip off your wrist.
If you do happen to lose your wristband, it is wise to block it as soon as possible. For this, it is important that you know the code on the chip of your wristband, so the organization can locate your wristband in the Tactile system. You can, for example, take a photo of your code. To deactivate your wristband, go to the organization tent, where you can also get a new wristband.
What happens if I have a balance left at the end of the INTRO Festival?
No worries! At the end of the INTRO Festival, your remaining balance will be automatically refunded.
Want to know more about automatic refunds? Read more on Tactile’s website at https://www.tactile.events/en/contact-us
Want to know more about automatic refunds? Read more on Tactile’s website at https://www.tactile.events/en/contact-us
Accessibility
What is the best way to travel to the festival?
The festival is located at Transferium De Vliert in Den Bosch which is easily accessible by foot or by bike. Regular Arriva busses are also an option.
Is there a bicycle parking?
Yes, but use is at your own risk because the parking is not guarded.
Where can I park my car?
There are a limited number of spots around the stadium to park your car. The Transferium will not be open this day. Can you also come by public transport? Then we recommend that to avoid disappointment.
Other questions
Are there lockers available?
Yes, but using these is at your own risk.
Is it possible to re-enter the festival after you have left?
You cannot re-enter the festival after you have left the grounds.
House rules
- NIX18! Do not accept or consume alcohol when you are under the age of 18. Seling alcohol to people under the age of 18 is also not allowed.
- Drinks get served in hard/soft cups. Glass- and tinware are not allowed.
- Drugs are a NO GO. Trade in an use of soft and/or hard drugs is illegal. Violations are reported to the police.
- You gain access to the festival by showing your e-ticket and valid ID/passport/driver’s license. If you forget to bring one of these documents you will not get access to the festival.
- Weapons of any kind (striking, stabbing and firearms) are prohibited. Violation will be reported to the police.
- On and around the festival terrain you follow the rules of the organization, security and other parties involved in the festival.
- When you are present at the festival you allow photos or videos to be taken of you. No rights can be derived from this footage.
- Visiting the festival is at your own risk. The organization is not responsible for any form of physical or mental injury, including hearing damage.
- The organization is not liable for theft or damage to property and goods.
- Wild urination is not allowed.
- Distributing brochures, flyers or other advertisings without the permission of the organization is prohibited.
- If you break the rules you take the risk of being removed from the festival terrain.
If you have any questions, please send an email to introfestival@avans.nl.